Privacy Policy | How We Protect Your Data | Hospitality Experience USA

 

Last Updated: February, 19. 2025.

 

Welcome to Hospitality Experience USA (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA) and the California Consumer Privacy Act (CCPA) for residents of California, USA.

1. Information We Collect

When you visit our website or apply for a program, we may collect the following information:

a) Personal Information You Provide:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Nationality
  • Resume/CV and cover letter
  • Passport details (if applicable)
  • Education and work experience
  • Payment information (if applicable)

b) Information We Automatically Collect:

  • IP address
  • Browser type and device information
  • Cookies and tracking data (see Cookies Policy below)

c) Information from Third Parties:

  • Employers and program sponsors may provide us with relevant details about your application
  • Payment processors may share payment confirmation details (we do not store payment card information)

2. How We Use Your Information

We use your personal data for:

  • Processing internship and cultural exchange applications
  • Connecting you with employers and program sponsors
  • Responding to inquiries and providing customer support
  • Sending important updates related to your application
  • Improving our website, marketing efforts, and user experience
  • Complying with legal and regulatory requirements

We do not sell or rent your personal data to third parties.

3. Legal Basis for Processing (GDPR Compliance)

For users in the EEA, we process your data based on the following legal grounds:

  • Consent – When you provide your personal data voluntarily (e.g., submitting an application, subscribing to newsletters)
  • Contractual Necessity – When processing is necessary for your program application
  • Legal Obligation – When required to comply with laws or regulations
  • Legitimate Interests – When processing helps improve our services while respecting your rights

4. Your Rights Under GDPR

If you are located in the EEA, you have the following rights under the GDPR:

  • Access – Request a copy of the data we hold about you
  • Correction – Request correction of inaccurate or incomplete data
  • Erasure (Right to Be Forgotten) – Request deletion of your data
  • Restriction of Processing – Limit how we use your data
  • Data Portability – Request your data in a structured format
  • Objection – Object to certain types of processing
  • Withdraw Consent – Withdraw consent for marketing emails at any time

To exercise any of these rights, email us at contact@hospitalityexperienceusa.com.

5. Your Rights Under CCPA

If you are a California resident, the CCPA provides you with the right to:

  • Know what personal data we collect and how we use it
  • Request access to your personal information
  • Request deletion of your personal data
  • Opt-out of the sale of personal data (We do not sell personal data)
  • Non-discrimination for exercising your rights

To submit a CCPA request, email us at contact@hospitalityexperienceusa.com with the subject “CCPA Data Request.”

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.

7. Data Retention

We keep your personal data for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

After this period, your data will be securely deleted or anonymized.

8. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings. For more details, see our [Cookies Policy].

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

10. International Data Transfers

If you are outside the United States, your data may be transferred to and processed in countries where data protection laws may be different from your local jurisdiction. We take appropriate safeguards to ensure your information remains protected.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

For questions about this Privacy Policy or your data rights, contact us:

📧 Email: contact@hospitalityexperienceusa.com
🌍 Website: https://hospitalityexperienceusa.com